Clinic Cancellation Policy

When you schedule an appointment with us, we are devoted to dedicating that specific time slot to you and only you.

We never overlap appointments, and we always make sure to be prepared for your arrival.

In exchange, we kindly request that you honor your commitment and arrive at your scheduled appointment on time.

Please note.

Our massage therapists only earn an income when they provide a service.

As a result, missed appointments are costly for us and prevent us from serving other clients.

It’s important to note that our policy regarding missed appointments is straightforward.

If you fail to attend your scheduled appointment and haven’t informed us at least 24 hours in advance, you’ll be asked to pay 50% of the cost of the treatment that was booked.

If you are unable to make it to your appointment, kindly inform us via phone at least 24 hours beforehand. If you are unable to reach us, please leave a message on our voicemail system. If we do not receive any communication from you within this time period and you fail to show up for your appointment, our policy will be enforced.



BACK To Home Page Edmonton Massage Therapy

Author: Yevgen. Z